Academic Technology Support
The Academic Technology Support (legal title: Sr Media Specialist) position is responsible for the technological support and administrative coordination of the distance education program, environment and services utilized by UW College campuses for the delivery of distance education classes. This is a fixed-term, terminal, .75 FTE position with an expected job end date of June 30, 2019.
50% A. Distance Education Program (NODE and non-NODE) Support-Responsible for administering and coordinating technological support and serving as the campus contact for program information and logistics.
A1. Communicate and disseminate official information regarding distance education including:
- Weather cancellations
- Room changes
- Scheduling of distance education resources
A2. Coordinate and provide technical and/or administrative support for usage of distance education facilities.
- Internal/administrative uses (Chancellor Town Hall meetings, post-tenure reviews, search and screen, etc.)
- External/community uses (WisLine Web and WisLine Video)
A3. Set up rooms and coordinate coverage of distance education facilities for the delivery of and receiving of distance education courses.
10% B. Program/Group Coordination-Responsible for the coordination with campus academic programs, outside community groups, and any/all user requests to use distance education rooms and equipment. This includes the management and administration of the distance education rooms and equipment.
B1. Schedule, administer pre-testing, and track and administer billing of users for videoconference room rentals, including corporate and non-profit entities during business hours.
B2. Perform equipment and firmware upgrades as needed to meet current technical needs and designing classrooms and facilities upgrades and maintenance.
B3. Coordinate usage by cross-institution/cross system collaborative programs.
- Work with the Provost’s office and faculty to support collaborative programs.
- Provide technical, academic and administrative support for collaborations with other UW institutions.
B4. Communicate with UWEX ICS and coordinators of collaborative programs in scheduling and canceling classes and providing support services for enrolled students.
B5. Participate in distance education team meetings.
15% C. Guidance, Training and Support- Provide guidance, training and support in academic technology for faculty and Instructional Academic Staff.
C1. Inform and advise on current technological uses in the classroom and/or uses of technology to enhance the teaching/learning process. Serve as a clearinghouse for names and skills of faculty who use technology and can be a resource to other colleagues.
C2. Coordinate and conduct active professional development experiences/opportunities for faculty to learn technology and incorporate uses in the classroom.
C3. Develop and implement a strategy for assisting faculty to learn and exploit possible technological uses in the classroom.
C4. Adopt best technological practices from other successful UW and non-UW higher education academic technology programs and implement for the campus.
C5. Keep abreast of current trends and technology used in area high schools in efforts to develop and implement technological strategies to meet student expectations in the classroom.
C6. Provide technical support to faculty and staff in the usage of classroom technology and equipment.
C7. Provide ATS/IT training information and participate in campus orientation sessions.
10% D. Logistical Support- Provide technical and academic logistical support for distance education courses.
D1. Assist faculty and students in the use of distance education equipment and software during classes, including document management.
D2. Assist faculty and students with distance education class presentations.
D3. Work with CASE to provide library and computer lab resources for students enrolled in distance education courses.
D4. Train faculty and students and supplemental local support staff (student, work-study, LTE) in the use of distance education technology.
D5. Maintain and troubleshoot distance education technology (WisLine Web, WisLine Video). Troubleshoot audio, video and other equipment issues during distance education classes, and work with UWEX ICS to assure video/audio bridge quality.
15% E. Documentation - Prepare/Provide instructional and related documentation for distance education and classroom instructional technology.
E1. Maintain all local distance education system documentation.
E2. Prepare easy-to-use instructions for faculty in the use of distance education equipment.
- Bachelor’s degree and/or 4-6 years’ experience in the distance education/instructional technology field
- Experience in supporting distance education programs and technology-enabled classrooms
On July 1, 2018, UW-Sheboygan, UW-Marinette, UW-Manitowoc and UW-Green Bay joined together as one university with one mission. The new UW-Green Bay will be a four-campus university with a 16-county footprint, 700 ongoing employees and a projected enrollment of about 7,700 students. See www.wisconsin.edu/uw-restructure and https://www.uwgb.edu/project-coastal/ for more information about Project Coastal and the system-wide restructuring efforts.
UW Colleges is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. UW Colleges values diversity and inclusion. We define Inclusive Excellence as “the intentional engagement of the broadest range of perspectives, backgrounds, needs, experience, and circumstance in order to maximize success.” We value diversity within our students, faculty and staff, and strive to recruit, develop, and retain the most talented people.
An offer of employment is contingent upon the following: 1) the establishment of identity and verification of employment eligibility as required by the Immigration Reform and Control Act of 1986 and 2) a background check.
It is the policy of UW Colleges to provide reasonable accommodations for qualified individuals with disabilities who are employees or applicants for employment. If you require an accommodation to participate in any part of the hiring process, please contact Human Resources at email@example.com .
SALARY AND BENEFITS:
This is a part-time (75%), fixed-term terminal, academic staff position. The expected job end date is June 30, 2019. Salary is commensurate with experience and qualifications.
HOW TO APPLY:
Applicants are required to apply online. Online application, with all required documents, must be received by August 6, 2018. To apply, go to Academic Technology Staff - Sheboygan
All application materials must be submitted electronically at the time of application. UW Colleges will not consider paper, emailed or faxed applications. Applicants must complete all required fields and attach all required documents at the time of application.
Required application materials:
- A letter of application that addresses how your education and experience meet all of the qualifications for the position
- Professional resume that includes degree information
- Names and contact information (e-mail address, phone number, and mailing address) of at least three references
For questions regarding this position, please contact Scott Bouffleur (firstname.lastname@example.org). For technical questions or assistance, please contact UW Service Center at (888) 298-4159. For all other questions please contact the Office of Human Resources, email@example.com.