LSS Contacts

Library Support Services (LSS), a branch of the UW Colleges Central Office, is located on the campus of UW-Fond du Lac. LSS provides centralized acquisitions, cataloging, electronic resources, and automated systems support services to the 13 UW Colleges libraries.

LSS Staff Contact Information:

Group E-mail list (use this if unsure of whom to contact, or if message is urgent):

Always try to send urgent questions to more than one person in LSS, please! 

Who Do I Contact?

Acquisitions Questions:

  • Budget transfers, Account balances:  Tina, Cheryl
  • Damaged materials, returns:  Tina
  • Baker & Taylor’s Title Source 3: Tina, Cheryl
  • E-resources: Cheryl
  • EbscoNet:  Tina
  • Library Support Collection:  Cheryl
  • Purchasing cards:  Tina
  • Serials orders:   Tina, Cheryl
  • Standing orders: Tina, Yvonne
  • ALMA orders, vendors, purchase orders, invoices, ledger balances:  Tina
  • WISDM2:  Tina
  • YBP’s GOBI3:  Tina, Cheryl

Automation Questions:

  • ILLiad patron files:  Cheryl
  • ILLiad reports:  Cheryl
  • ILLiad technical questions:  UWC-Inter-library Loan mailing list
  • ILLiad functional questions:  UWC-Inter-library Loan mailing list
  • OpenURL (Alma):  Cheryl
  • Resource Sharing:  Cheryl
  • Alma:  Tina, Cheryl

Cataloging/Database Management Questions:

  • Books (call numbers, item types, holding/item records, rush, etc.):  Kerry
  • General database maintenance:  Kerry, Yvonne
  • Media, serials, e-resources (call numbers, item types, holding/item records, LDRs, 856 hot links, rush, etc.):  Yvonne
  • Adds/Withdrawals:  Yvonne
  • Items Received at LSS or In Process for a long period of time: Kerry, Yvonne
  • DIN Funds/DIN Plan:   Cheryl

E-Resource Questions:

  • Access troubleshooting:  Cheryl
  • Licenses:  Cheryl (see our new Licensing & Copyright page on the TAP site)
  • Proxy server problems:  Cheryl
  • Database pages:  Cheryl
  • Library Support Collection:  Cheryl
  • Statistical Information/Academic Library Survey:  Cheryl


  • Barcodes:  Kerry, Tina
  • Security Strips:   Kerry, Tina
  • Theft Stickers:  Kerry, Tina
  • WiLS/Minitex Webinar Registrations: Cheryl

Other Sources of Information                              

TAP (The Answer Place) Intranet Site  (Login using your network login and password.)